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November 13, 2019

Goals have been a well-documented subject over many years.  And I agree, they are important. Whether we call them goals, objectives or targets, giving ourselves something to aim for in the future can have many benefits. It can encourage us to grow and give us a sense o...

November 7, 2019

Have you ever missed a deadline? Me too...!

One of my favourite authors Douglas Adams was quoted as saying, "I love deadlines, I love the whooshing sound they make as they race by..."

Joking aside, missed deadlines are not clever, they aren't pretty, they often cost lots...

October 30, 2019

I'm very sure we're all familiar with the concept of feedback.

It can be incredibly valuable if used properly and there are several healthy practices that can make sharing feedback productive.

There's only one snag though, we are by definition, looking backwards to behav...

October 22, 2019

Yes, absolutely, you need a strong sense of values in the company to begin creating a working environment that encourages high performance. But how about the people themselves?

The Power of Identity...

A favourite - and true - story of mine is that of a particular episod...

October 17, 2019

Let me skip right ahead and say, yes, I'm once again talking about values, but read on - or listen in - as there's a couple of key ideas here...

~ ~ ~

In today's over-supplied world, appearing unique to our customers and prospects is all the harder.

One of the most overlo...

October 9, 2019

Hi, I've been travelling quite a bit lately and on the last flight something struck me which promoted sharing this...

When safely on board the aeroplane I always seem to be hearing the same basic three-part announcement.

- Thank you for flying with us

- We're late ta...

October 1, 2019

For years I was taught that salaries were to be kept secret. When I began work, every document that referenced salary reminded me that remuneration was strictly private and confidential.

But why the secrecy? I believe there are great benefits in making this open. It can...

September 16, 2019

Whatever you focus on changes...

I've mentioned this principle before but I was inspired by a recent bit of news from a company I admire. More about them below...but first a quick story from my own experience which was real eye-opener for me and a super-simple, low-tech...

August 21, 2019

Background...

Hourly Paid Team Members

Hourly paid staff are still often paid a month in areas for the work they've done. That means that their actual pay can vary quite a bit with varying numbers of weekends and public holidays. However many of their expenses: school fe...

July 17, 2019

Many years ago a dear friend of mine recounted a "conversation" with his manager.

"...he's a master of silence..." my friend reported. "He says barely nothing and you end up telling him everything.."

I'm not sure how many books on leadership are published every year - "a...

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